Privacy Policy – glonass.com.au

Last updated: 25/08/2025

Glonass Pty Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.glonass.com.au or use our products and services.

1. Information We Collect

We may collect the following types of personal information:

• Contact details: name, email address, phone number, business address.

• Account information: login details, service preferences.

• Device and usage data: IP address, browser type, operating system, website usage statistics.

• Location data: if you use our GPS tracking solutions.

• Other information you choose to provide (e.g. through contact forms, demo requests, or support enquiries).

We may also collect non-identifiable information for analytical purposes.

2. How We Collect Information

• Directly from you (e.g. when you contact us, request a demo, subscribe to updates).

• Automatically when you interact with our website (through cookies, analytics tools).

• From third-party service providers and partners, where applicable.

3. Why We Collect and Use Information

We may use your information for the following purposes:

• To provide, maintain, and improve our products and services.

• To communicate with you, respond to enquiries, and provide customer support.

• To personalise your experience on our website.

• To send you updates, marketing communications, and promotional offers (only with your consent).

• To comply with legal obligations.

4. Disclosure of Personal Information

We may share your personal information with:

• Service providers who assist us with IT, hosting, analytics, and marketing.

• Business partners where necessary to provide services requested by you.

• Government authorities or regulators where required by law.

• Third parties with your consent.

Some of these third parties may be located outside Australia. Where this occurs, we take reasonable steps to ensure your personal information is protected in accordance with the APPs.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance website functionality and performance.

• Analyse website traffic and user behaviour.

• Deliver targeted advertising and marketing.

For more details, see our [Cookie Policy].

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Access and Correction

You have the right to:

• Request access to the personal information we hold about you.

• Request correction of your personal information if it is inaccurate, incomplete, or out of date.

To exercise these rights, please contact us (see Section 10).

8. Marketing and Communication Preferences

You may opt out of receiving marketing emails by clicking the unsubscribe link in any email we send, or by contacting us directly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Glonass Pty Ltd
Email: info@glonass.com.au
Phone: +61 431 326 582
Address: 253 Highlander Dr. Craigieburn VIC 3064 Australia